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YES Communities is focused on the health of our residents, employees and partners

YES Communities 03/13/2020

To all our valued residents:

YES Communities is focused on the health of our residents, employees and partners.  As the Coronavirus (COVID-19) situation continues to evolve, we continue to monitor this situation daily.  Each one of us has a role in preparing ourselves and our families for potential disruptions and upholding our responsibility to prevent further outbreaks.  If we each do our part, we can help lessen the risk for everyone.

We are relying upon recommendations from the World Health Organization (WHO) and the Centers for Disease Control and Prevention (CDC).  We are taking preventive measures to keep our communities clean and maintain a healthy environment. 

    • Community offices are taking additional steps to frequently clean high touch, high traffic areas
    • Our community teams are receiving ongoing updates and enhanced operating procedures
    • We are encouraging all team members to take any signs of illness seriously and seek medical attention as needed
    • We recommend residents utilize the Resident App or phone to facilitate communication with our team especially all work orders
    • Please reschedule any work in your home by team members if you or any home occupant is not feeling well, unless an emergency
    • We are suspending Gold Key Service until further notice
    • Additionally, we are suspending the use/rental of our community amenities, including clubhouses and pools until further notice
    • All resident events will be cancelled for the next 30 days, then to be reevaluated

We remain committed to providing the YES service and support that our residents have come to expect from us.  These measures are temporary and aimed to prevent spread of the virus.  We will continue to adapt as the situation changes and additional guidance is issued.

Thank you for your continued residency!

Thank you!

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